FAQ

Is our soap safe for sensitive skin?

Why we chose soy wax?

What is the burn time on our candles?

Is ordering online safe?

Yes. We are dedicated to providing a sage, secure shopping environment for our customers.

Our site is hosted on a certified Level 1 PCI DSS compliant server. Every page is protected with a 128-bit SSL certificate which secured and encrypts all information on this site, including your personal data,

How do I place an order

  1. Browse our online store
  2. Click on the product you want to buy
  3. Select the desired options (e.g. size, color)
  4. Click “Add to Cart”
  5. Review your items in the cart
  6. Click “Checkout”
  7. Enter your email address
  8. Enter your shipping information
  9. Choose your preferred shipping method
  10. Enter payment details (credit card, PayPal, etc.)
  11. Review your order one last time
  12. Click “Place Order” to complete your purchase.

That’s it! Your order will be processed and you’ll receive a confirmation email with order details.


What payment methods are accepted

Accepted Payment Methods

  • Credit/Debit Cards: We accept major credit and debit cards including Mastercard, Visa, American Express, Diner’s Club, and Discover. You can safely enter your card information during the checkout process.
  • Apple Pay: If you’re shopping on a compatible Apple device you can use Apple Pay for a quick and easy checkout experience. Look for the Apple Pay button during checkout.
  • Google Pay: For Android users, Google Pay provides a fast and secure way to make payments. Select Google Pay option at checkout and follow the prompts to complete your purchase,
  • Shop Pay: If you’re a frequent shopper on our store you can use Shop Pay for a faster and more convenient checkout experience. This option stores your payment and shipping information for seamless future purchases.

Do you collect sales tax?

Yes, where required by law, we collect sales tax and pay it to the state or province to which we’ve shipped your merchandise.

We currently collect sales tax in the following U. S. States:

Michigan

What shipping methods are available?

Orders are shipped via the following methods:

  • USPS
  • UPS
  • FEDEX

How quickly will my order ship?

We prioritize swift shipping, aiming to dispatch orders promptly with a typical turnaround time of 1-3. Please note that during peak holiday seasons such as Mother’s Day and Christmas production times may be extended to ensure we meet high demand.

Do you ship internationally

Currently we only ship to the United States.

How do I return an item?

RETURNS POLICY: We want you to be satisfied with your purchase. If you need to return an item, please visit our Returns Policy page for detailed instructions, including exceptions, return address, and refund process.